Terms & Conditions

Within these terms and conditions the following definitions apply: ‘We’ means the company, Wool Britannia. The ‘Manufacturer’ means the supplier or manufacturer of goods for which the company acts as agent or distributor. ‘You’ means the person, firm or company by or on behalf of whom the goods are purchased. The ‘Goods’ means the articles or things described on the Company’s invoice or delivery note and any goods supplied in substitution for or in addition to such goods.
You have the right to cancel an order within 14 days of receipt of goods.
Wool Britannia can be contacted to request cancellation and refund by using the ‘Contact’ form (tab at top of page) or by phone at 01924 235123
If you have received the goods and have or wish to cancel your contract then you must inform us by email and send the goods back to our contact address (below) at your own cost and risk.
All items must be returned with their original packaging, and we recommend using a ‘signed for’ service for your own protection.
Once we have received the returned goods, in a saleable condition, we will refund your payment.
We must receive payment of the whole of the price of the goods before an order can be accepted. Once payment has been received the order will be confirmed by email to the email address provided. Acceptance of the order brings into existence the legally binding contract between us, the company and you, the purchaser.
Any written or verbal quotations made by us constitute an invitation to you to make an offer on the terms set out and is subject to alteration or withdrawal by us without notice.
Quotations are valid for 30 days from the date of quotation unless otherwise agreed in writing.
All prices shown on our website are inclusive of VAT at the current rates for UK and EU destinations. VAT will be shown below any delivery charges on the order summary page before payment.
We will charge your PayPal account, credit or debit card for payment upon receipt of order unless delivery cannot be fulfilled within 30 days. If it is not possible to obtain full payment for the goods from your PayPal account, credit or debit card then we have the right to cancel the contract.
Goods will be delivered to the address specified in your order.
We aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and you will be contacted to arrange an alternative time.
Goods should be checked thoroughly before signing for them, shortages and errors at the time of delivery cannot be rectified later.
Once the goods have been delivered to you the risk of any damage to or loss of the goods passes to you.
We want you to be completely satisfied with your purchase but accept no liability for indirect or consequential loss arising from any breach of the contract.
We reserve the right to change the specification of any products, goods or services in our sales literature and elsewhere at any time without notice. Should the goods delivered not conform to the description when purchased, you will be entitled to a full refund and we will arrange return carriage should you wish to return the goods.
10. LAW
Nothing herein shall affect the Statutory Rights of a consumer in relation to the rights or obligations that arise if the goods are defective or are not fit for a purpose or do not correspond with a description.
These conditions and the contract shall be subject to and construed according to English Law and the English Courts shall have exclusive jurisdiction over all disputes arising there-from.
WRD (L) Ltd trading as:
Wool Britannia
16 Valley Road LIVERSEDGE West Yorkshire WF15 6JY UK